Vacancy Customer Care Specialist – Amsterdam


Organization

For an organisation that specializes in oncology diagnostics, we’re looking for a Customer Care Specialist. They offer the most extensive services that span the entire workflow from biopsy to diagnosis.


This organization is part of a group that is a global science and technology innovator, and they are focusing on helping specialists to solve complex challenges and try to improve the quality of life all over the world.


Are you familiar with customer care & tender processes and do you want to make an impact in the organisation? Then this might be something for you! You will be part of a diverse team in an energetic team who have an important throughout the whole organisation.


Function

Within the department, you have a diverse range of tasks. You are the go-to person for all customers if there are any questions or issues and you give the customers the best possible services in all forms. You will be responsible for receiving and processing customer purchase orders, administrate order changes or adjustments. You will ensure that every order is on track by coordinating the delivery time, check with the credit department, receiving requests for service callouts, and working closely with the Global Supply Chain. You will be part of a diverse and energetic team who has an important throughout the whole organisation. Finally, you will work with the Business Units and support the Daily Management processes. You will do this for the area of Benelux and Eastern Europe.

Requirements

We’re looking for someone with the following profile:

  • Minimum 3 – 5 years of experience with Customer Care or Logistics
  • Fluency in Dutch and English (French is a pre)
  • Excellent communication skills
  • Decisiveness and taking initiative
  • Eye for detail
  • Being enthusiastic with a positive attitude


Offer

This organisation can provide you with the following:

  • Opportunity to grow your skills in a dynamic and cooperative organisation
  • High-level op independence
  • Salary midpoint around €35,000.- depending on experience
  • Bonus structure
  • The workweek of max. 40 hours


Application

If you are interested in this job, or in similar ones, please feel free to contact me directly.

Sharon Lou
Associate | Biotech/Pharma division

+31 6 13 62 78 20
+31 23 754 86 60
s.lou@qtcrecruitment.com